Privacy Policy

Last updated: August 20, 2026

1. Information We Collect

We collect information you directly provide to us when booking an evaluation call, submitting a contact form, or communicating through our AI chat agent. This includes your name, work email address, company name, primary lead channels, and communication preferences.

2. How We Use Your Information

We use your information to provide, operate, and improve our services, specifically to:

Evaluate your business requirements and conduct scheduled discovery calls.
Configure and train custom AI lead response agents.
Send administrative notices, booking confirmations, and service updates.
Analyze system performance and optimize conversational flows.

3. Data Security & Storage

We implement industry-standard encryption, strict access controls, and secure infrastructure to protect your personal information against unauthorized access, loss, or misuse.

4. Third-Party Integrations

Neo Solutions connects with authorized messaging and calendar platforms (such as WhatsApp, Instagram, Meta Messenger, Google Calendar, and Cal.com) strictly to facilitate automated qualification and booking services on your behalf.

5. Your Rights & Contact

You have the right to request access to, correction of, or deletion of your personal data. For inquiries or data requests, contact us at hello@neosolutions.ai.